It’s winter in Wisconsin
And the gentle breezes blow
Seventy miles an hour
At thirty-five below.
Oh, how I love Wisconsin
When the snow’s up to your butt
You take a breath of winter
And your nose gets frozen shut.
Yes, the weather here is wonderful
So I guess I’ll hang around
I could never leave Wisconsin
I’m frozen to the ground!
Author: Unknown
Time Warner Sucks… Look at how I was assisted when I went to an Online Chat room with one of the techs from TWC…
Adam: Hello Dan.
Dan: Hello! Thank you for choosing Road Runner Internet technical Chat. My name is Dan G. How may I assist you?
Adam: I am wondering why I am unable to add E-Mail addresses to my account?
Dan: I regret this inconvenience.
Dan: I will certainly provide you with all the necessary information.
Dan: Before we begin, please provide the following three pieces of information to verify your account and to document this interaction for future reference:
1. The account holder’s 10 digit telephone number. (xxx-xxx-xxxx)
2. The account holder’s Full Name (First and Last)
3. Please tell us your name.
Adam: xxx-xxx-xxxx
Adam: Sir Adam G. East
Adam: <<<
Adam: And by the way… My name is not correct on the bills ither…
Adam: If we could fix that as well.
Dan: I will definitely forward a request for changing the name.
Dan: Thank you for the information.
Dan: I understand that you are unable to add sub e-mail account under your primary e-mail account, am I correct?
Adam: Yes.
Dan: May I know the e-mail address with which you are logged in?
Adam: sirage@carloina.rr.com
Dan: That e-mail address is not listed under your account.
Dan: You will have to login with your Road Runner master e-mail address and the password to create a sub e-mail account.
Adam: I am sorry?
Adam: Wait. How is it not listed under my account?
Adam: That is my e-mail. I use it everyday…
Adam: I have used it for about 3 or 4 years I think.
Dan: Okay, please visit http://selfcare.rr.com and let me know if you are able to login there.
Adam: I am logged in there.
Adam: That is how I got to the chat.
Dan: Okay do you see the option Create new user?
Adam: It says all I can do is change my password.
Adam: Because I am a sub user.
Adam: I have no other E-Mail accounts on my account.
Adam: How is this a sub user?
Dan: You can click on http://help.rr.com/urt to retrieve your RoadRunner master e-mail address.
Adam: Why do I have to do it?
Adam: I do not want another E-Mail account. I want sirage@carolina.rr.com to be the master account?
Dan: A default e-mail address is assigned as soon as you register for Road Runner Internet service. That is your master(primary) e-mail address.
Adam: Ok. Then how do I change that?
Dan: Unfortunately, master e-mail address cannot be changed. However you can create a sub e-mail account of your choice.
Adam: So, every time I want to make a change to my account…
Adam: I have to look this master E-Mail account up or contact you all to help me with it?
Adam: What sense does that make.
Adam: You assign me a user name and password that I am stuck with?
Adam: I do not agree to that. And would like to have it changed.
Adam: And I know it can be done.
Adam: If you can not change the E-Mail account itself then you can change the name of the E-Mail so that I can remember it.
Dan: I do understand your concern with handling an extra e-mail account, however the master e-mail address is set as a unique identifier for you to register for Road Runner services and products.
Adam: No.,
Adam: It is for YOU to register.
Adam: I did not set that account up.
Adam: What is the account name?
Adam: And WHY is sirage@carolina.rr.com NOT on my account?
Adam: Who’s account is it on?
Adam: Does that mean they can delete my E-Mail?
Dan: I did a recheck on your account and there seem to be a similar account that comes up with the telephone number that you provided.’
Dan: The e-mail address is listed under your account as a sub e-mail address.
Adam: Dan(Tue Jan 12 15:10:53 EST 2010) That e-mail address is not listed under your account.
Adam: Which is it?
Dan: Yes I did say that because the e-mail address did not show up under the account that came up with the telephone number(xxx-xxx-xxxx) that you provided.
Adam: That is my number…
Dan: Is there any other number that you have registered with Road Runner?
Dan: If you can provide me the modem MAC address I will verify the correct phone number on your account.
Adam: Does everyone that comes into chat have this much trouble?
Adam: Or is it just me?
Adam: xxxxxxxvxxxx
Dan: Let me check that for you.
Dan: The modem MAC address is incorrect.
Adam: xxxxxxxxxxxx
Dan: That is incorrect too. Did you change the cable modem recently?
Adam: There was a Tech that came out because I had no Internet for a week. (Did not get compensated for that)… He changed the modem then. But surly your techs would know what they are doing when they come to someone’s home and install something… That would mean that not only is my Name not correct on my bill. And my E-Mail Address is owned by another account. That my Modem is also incorrect in your system. Is that what you are saying?
Adam: But that was about 6 months ago.
Adam: And Time Warner wonders why people leave there services… Because they charge to much and take to much and give to little…
Dan: Your e-mail account is securely listed under your account, however the telephone number and the modem MAC address may not have been updated.
Adam: Oh. Forgot that one… My number is also incorrect.
Dan: Do not worry I will provide you the contact details of the appropriate department that will update it for you.
Adam: I have had my number for about 3 or 4 years as well.
Adam: Is your name even Dan?
Dan: Yes, my name is Dan Gordon.
Adam: At least something is right…
Dan: You can contact our other office at 704-377-9600 and refer to ticket RSGHBJ32674180900000226376893625264889515234756986893453 so that you will not have to explain the issue again.
Dan: They work 24 hours a day, 7 days a week.
Dan: I have mentioned special notes to the ticket so that they will not have trouble locating your account.
Adam: Wow… No wonder they work 24/7 Look at the ticket number… And I have to repeat that on the phone???
Adam: Ok, never mind…
Adam: So you can do nothing for me?
Dan: I will provide you the steps to create a sun account once you get the master e-mail address and the password.
Adam: I know how to do that…
Adam: Wish your masters well. They need some help in this world. Good Day Dan.
Dan: You can always visit http://help.rr.com for online FAQs to get more help and knowledge about the products and services offered by Road Runner.
Dan: Is there any other issue with which I can assist you?
Adam: Just give up. Let the phone companies win. Let satellite take over and put an end to cable… Your tech support sucks. My Name on my bill is wrong, my telephone number is wrong, my MAC Address is wrong, my E-Mail account is wrong and not even on MY account. AND NONE OF these have changed in the last 4 years… So Time Warner Sucks. Sorry to say it. But AT&T Offers internet at $29.99 for 10mb in my area… Looks like I am “Changing”…
The Maya are probably the best-known of the classical civilizations of Mesoamerica.
Originating in the Yucatan around 2600 B.C., they rose to prominence around A.D. 250 in present-day southern Mexico, Guatemala, western Honduras, El Salvador, and northern Belize.
Building on the inherited inventions and ideas of earlier civilizations such as the Olmec, the Mayans developed astronomy, calendrical systems and hieroglyphic writing. The Mayans were noted as well for elaborate and highly decorated ceremonial architecture, including temple-pyramids, palaces and observatories, all built without metal tools. They were also skilled farmers, clearing large sections of tropical rain forest and, where groundwater was scarce, building sizable underground reservoirs for the storage of rainwater. The Mayans were equally skilled as weavers and potters, and cleared routes through jungles and swamps to foster extensive trade networks with distant peoples.
Many people believe that the ancestors of the Mayans crossed the Bering Strait at least 20,000 years ago. They were nomadic hunter-gatherers. Evidence of settled habitation in Mexico is found in the Archaic period 5000-1500 BC – corn cultivation, basic pottery and stone tools.
The first true civilization was established with the rise of the Olmecs in the Pre-Classic period 1500 BC -300 AD. The Olmec settled on the Gulf Coast, and little is known about them.
The Mayans are regarded as the inventors of many aspects of Meso-American cultures including the first calendar and hieroglyphic writing in the Western hemisphere. Archeologists have not settled the relationship between the Olmec and the Mayans, and it is a mystery whether the Mayans were their descendants, trading partners, or had another relationship. It is agreed that the Mayans developed a complex calendar and the most elaborate form of hieroglyphics in America, both based on the Olmec’s versions.
Oak Island…
Oh, the joys of a simple vacation. This is something we needed very much. We enjoyed ourselves for the 4 and a half days we were there. On Sunday we just relaxed for the half day we were there. Then on Monday we slept-in and then went to the beach and road around the Island and visited the sites. Then on Tuesday we took the ferry to Wilmington where we went to a small little Asian store to buy supplies for that nights dinner. Although it is typed in a few sentences this took many hours to accomplish. This was a 6 hour trek that in the end cost us a day of no beach time. Overall we only had about 6 hours on the beach. Yet, we loved every minute of our trip. We spent time with my Sister Megan, and her mother Chell. We enjoy our time with both of them and I love my sister very much. She will soon get what God has planned for her. Which we will all be very proud of her.
More to come…
Always,
SirAGE
My Letter to Time Warner…
I am angry. Simply stated and firmly meant. You pulled or dropped FearNET from your channel lineup and I want an explanation for one and would also like to see this channel placed back on your line up. This channel was one of the only things keeping me from switching services because it is not offered on Dish Network. I can get all of the same services at a cheaper price with satellite with more channels. I have cable services with DVR and Internet Services with Time Warner but am willing to pull my ties with your company. I do not want to make this a “you must” letter, but to pull programming WITHOUT informing the people that pay you for the content you broadcast is not a good way to go about things. I implore that you rethink this decision to remove FearNET from your lineup. Because if it does not come back, nither shall I. I shall be placing this message on my blog and advertising to all my readers and friends to rethink who their Cable Provider is.
Thank you,
SirAGE
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